As a customer, what should you do?
You need to know what the differences between these auto body repair shops are and how to choose the best one for your car. Our friendly mechanics at King Collision have come up with a list of things you need to know and ask in order to make a choice you won’t regret down the road.
Reputation is everything!
Some auto repair shops are better in advertising than the others, but ideally you should check if their reputation precedes them and ask the people who have employed their services. It may not be the biggest or the flashiest auto body repair in Los Angeles, but if satisfied customers can verify that their employees know what they are doing that that’s all the confirmation you need. At King Collision, we take pride in the fact that most of our jobs come from referrals and we aim to ensure 100% customer satisfaction. That’s the type of marketing we firmly believe in!
Get a Second Opinion
Don’t be afraid to ask around different collision repair shops in Los Angeles for different estimates. If insurance isn’t paying for the repairs but rather you are financing them from your own pocket, make sure you have at least two or three different estimates before you settle for the right auto body repair service. Bear in mind though that the lowest quote does not equal best service. Do not rush and accept the lowest quote or fall for the old “offer ends today” trick instantly without checking the feedback other customers left about that particular repair shop.
Ask the Right Questions
When looking for a good collision repair service, make sure you ask all the relevant questions in advance in order to avoid hidden charges and weed out any small print details. If you are unsure of how they operate, how much they charge or anything at all, do not hesitate to ask. The most important question you need to ask is in regards to the warranty policy of a chosen collision repair shop. This refers both to the existing warranty on your vehicle and any warranties the shop has to offer. Make sure their service will not void the warranty of your vehicle and ask for a guarantee of their work on your vehicle, so that you won’t have to pay all over again if something malfunctions or is improperly done.
Follow Your Instincts
Last but not least, when looking for a quality collision repair service the best thing to trust is your gut. If the shop isn’t crowded and busy, maybe that’s because the shop’s bad reputation precedes it. If the price is too cheap, maybe the service will reflect on that. If the shop is untidy and messy, maybe that’s the same state your car will be in once they are done with it. Is the shop’s manager scarce on details and reluctant to answer your questions? If that is the case, you will probably be better off knocking at a different door.
If you have any questions regarding a quote or how we operate, contact the leading auto body repair in Los Angeles – King Collision. Our friendly agents will disclose any details as our service is transparent and aimed at the client. Don’t be fooled by sham companies and untrustworthy shops; contact the best collision repair shop in Los Angeles and join the club of our numerous satisfied clients.